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Heating in Houses & Apartments

Please refer to the documents to the left for further information:

Apartments:

Most have Megaflo ( Hot Water Cylinders) - Some have Ariston. These hot water cylinders require annual maintenance. If you do not carry out this maintenance you are wasting money by heating up water that is then discharged into the car park via copper pipes. This in turn causes puddles and damp brickwork in communal areas.

Houses:

Landlords should carry out annual landlord gas checks..

Heating:

  • Most properties have "De-Vi" underfloor heating.
  • Underfloor heating can take several days to come through once you switch it on for the first time in winter - it is not always instant like traditional radiators.
  • Please ensure fused spurs are switched on in every room that you require heating. ( They look like light switches and are at knee level).
  • Please ensure "heating " is switched ON on your fuse board.
  • Thermostats for bathrooms are often inside the nearest wardrobe.

Maintenance:

Please note that heating /hot water problems are down to residents / landlords to fix. The Estate Management Office can however recommend the following companies ...

  • Plumbers:
    JBS 01474 533 996, 07966 403 431, 07780 810 352
    Grand Central 07802 888 166
    RSL Plumbing 020 8380 4882
    Permanex 0844 8400 999 www.permanex-plumbing.com

  • Electricians
    Buchanan & Curwen 01372 360 234 www.buchananandcurwen.co.uk
    Lyndon White 07957 687 694 (underfloor heating)
    Paul Sturt 07831 193 815 (underfloor heating)
    Cas Stenning 020 8647 6000 (underfloor heating)
    System Electrics 020 8878 0281 (local)

  • Under Floor Heating
    Devi 01359 242 400, www.de-vi.co.uk

  • Hot Water Cylinders
    Ariston 0870 607 0128, www.domgen.com
    Heatrae Sadia 0870 060 3262 (Megaflo)

Kew Riverside Contact Information

Estate Office: Monday - Friday 8am-4pm
T: 0208 392 8800
F: 0208 878 0795
Development manager: Gerald.Bernard@firstport.co.uk

Concierge (24hrs): 0208 392 9404

FirstPort Customer services: 0333 321 4045
Email: Ryan Rudolph on Ryan.Rudolph@FirstPort.co.uk

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